The Group is an ASX200 diversified global mining services group headquartered in Australia.
From our meagre beginning as a one-drill operation in Kalgoorlie, the Group has become one of the largest diversified global mining services companies.
The Group has built a portfolio of companies designed to provide a complete mining value chain throughout Australia, Africa and around the world.
COVID-19 Information and Updates
This employee portal is updated regularly with important information and updates. We kindly ask you to please check in periodically. The information contained on this site is intended for Perenti employees only. Perenti accepts no liability for actions, reliance on or effects caused by use of the information by non-Perenti employees.
This portal provides important information for Perenti employees to help minimise the effects of COVID-19 on our people and business. Employee health and safety remains our primary concern so please ensure you review the information on this site and adhere to the relevant measures that have been introduced. Please remember we all have a responsibility when it comes to tackling COVID-19.
People may be sick with the virus for 1 to 14 days before developing symptoms. The most common symptoms of coronavirus disease (COVID-19) are fever, tiredness, and dry cough. Most people (about 80%) recover from the disease without needing special treatment. More rarely, the disease can be serious and even fatal. Older people, and people with other medical conditions (such as asthma, diabetes, or heart disease), may be more vulnerable to becoming severely ill. People may experience the following symptoms:
If you are sick and think you have symptoms of COVID-19, call your General Practice or the Coronavirus Health Information Line for advice on 1800 020 080. Do not attend your General Practice without their prior approval.
People should take the following precautions to reduce the risk of contracting the virus:
If you suspect you may have Coronavirus symptoms or may have had close contact with a person who has Coronavirus, you should contact your doctor or local health service and notify your direct line ManagerFor information on how and when to use a face mask click here.For more COVID-19 news and media across all of government go to australia.gov.au.
The WA Department of Health has recently set a new testing requirement for COVID-19. Please visit the link below for more information https://www.healthywa.wa.gov.au/Articles/A_E/COVID-clinics.
Watch this educational video about COVID-19 – https://www.youtube.com/watch?v=BtN-goy9VOY
Measures and controls are applied at Perenti businesses locations based on local requirements. Perenti will continue to evolve its approach in real time and in line with expert advice.
We all need to do everything we can to support the business and the wider community in combatting the spread of COVID-19. It’s vitally important that we observe the relevant measures in place. A good way to approach your contact with other people is to behave like you already have the virus and to do all that you can to minimise contact with others.
If you need more information regarding COVID-19 and how it is impacting you or the business please speak with you line Manager / Supervisor in the first instance. If you require more information please email the Perenti HSE team at grouphsesupport@perentigroup.com
Booking Travel
All work-related travel must be booked via the Group’s corporate travel agencies [Globetrotter and Corporate Travel Management] to allow us to accurately track the movement of our people:
Domestic and International Work-Related Travel
In the event any traveller returns from overseas experiencing respiratory problems or other COVID-19 symptoms, medical attention should be sought as a priority in addition to self-isolating for 14 days.Personal Travel
In line with Government advice Perenti continues to advise against employees undertaking personal travel.
Please click on the images below to view the full COVID-19 Travel Restrictions and Health Matrix:International
Domestic
While working from homeIf you become unwell while working from home you should contact your doctor and notify your direct Manager/Supervisor.Please note if you have returned from overseas or have knowingly been in close contact with someone who has COVID-19 or in a high-risk area you must isolate yourself and remain in quarantine for at least 14 days. While on-siteIf you become unwell on site you should notify your Team Leader immediately and do not attend the worksite. Return to your usual residence in country/on site. You will need to remain in isolation and seek medical attention. You should discuss options with your leader based on the nature of the illness as to how to proceed with shift pattern. If you are able to stay on site/in country and wish to return to shift, where possible roster patterns can be amended to accommodate this. If you have any concerns during this time please raise them with your Team Leader. Please note if you have traveled interstate and overseas or have knowingly been in close contact with someone who has COVID-19 or in a high-risk area you must isolate yourself and remain in quarantine for at least 14 days.
The health and safety of our people is our first priority and in response to the COVID-19 pandemic, Perenti employees were directed to work from home where possible. We understand that working remotely may feel strange to some and that historically, work has been defined as a place where you go to perform a specific function. Working remotely requires each one of us to adapt to new ways of working, to new distractions, new software, new skills and new routines. During these challenging times, we ask that you open your mind to become more agile in your thinking and start defining work performance by output and behaviour, not where the work is physically being undertaken. Whilst there may be many challenges to remote work, there are also multiple benefits, including learning new skills, flexibility, ability to focus and the delivery of great performance outcomes. To ensure an effective arrangement, frequent communication, accountability, trust and accessibility will be critical for individual and team success.If you encounter any technical difficulties whilst working at home, please direct queries to the Global IT Service Desk – Email: itservicedesk@perentigroup.com and Phone: +61 8 9421 6600. Please note that Perenti Group Technology will not be able to provide support where the issue relates to your personal internet connectivity (in this case you should contact your internet service provider). How to log into Office 365 and OneDrive How to join a meeting in Microsoft Teams
Useful information for employees who are looking to lodge a tax expense claim under these new working from home options can be found on the ATO website. Employees can request a confirmation of working from home letter from their ISG HR representative.
Please discuss the options available to you with your direct Manager / Supervisor.
If you are showing symptoms, then the following leave options may be available:
Perenti recognises and understands the feelings of anxiety, distress and concern many people may be experiencing in relation to the COVID-19 outbreak and we are working with PeopleSense and Lifeworks Australia to provide support to mental welfare.
This service will offer free counselling by mental health professionals for all Perenti Group employees, both online and over the phone. It will also provide information and advice around coping with COVID-19, isolation and connection, workplace and financial hardship, and how best to support the mental health of loved ones. The service will be continually updated with new information, and enhanced with other tools and support, over the coming weeks and months. Perenti’s employee assistance program is open to all our employees as well as their families, including children. For the following Perenti businesses; Ausdrill, AMS, Barminco, BTP Group, Logistics Direct, MinAnalytical, Supply Direct and Well Control Solutions (including Perenti head office employees) please call 1300 307 912 (Australia) or +61 8 9388 9000 (International callers) to book an appointment. For AUMS employees (only) please call Lifeworks Australia on 1300 361 008 (Australia), 0800 155 318 (New Zealand) and +613 9658 0025 (International callers). For more information on the PeopleSense program please visit the following links:
www.peoplesense.com.au EAP Mental health COVID-19 posterEmployee Assistance Program brochure
Here are some general tips to look after your mental health during the COVID-19 outbreak:Try to maintain perspectiveWhile it is reasonable for people to be concerned about the outbreak of COVID-19, try to remember that medical, scientific and public health experts around the world are working hard to contain the virus, treat those affected and develop a vaccine as quickly as possible.Find a healthy balance in relation to media coverageBeing exposed to large volumes of negative information can heighten feelings of anxiety. While it’s important to stay informed, you may find it useful to limit your media intake if it is upsetting you or your family.Access good quality informationIt’s important to get accurate information from credible sources such as those listed on this site. This will also help you maintain perspective and feel more in control.
Try to maintain a practical and calm approachPanic can complicate efforts to manage the outbreak effectively. Do your best to stay calm and follow official advice, particularly around observing good hygiene habits.The Australian Psychological Society also has advice on how ‘maintaining positive mental health during the outbreak’.Managing your mental health while in self-isolation or quarantineThere are a number of ways to support your mental health during periods of self-isolation or quarantine:
Children and young peopleFamilies and caregivers of children and young people should discuss news of the virus with those in their care in an open and honest way. Try to relate the facts without causing alarm, and in a way that is appropriate for their age and temperament. It is important to listen to any questions they may have, to let them know that they are safe and that it’s normal to feel concerned.Support for those experiencing financial hardshipAs the ongoing spread of the COVID-19 continues to affect the global economy, many people in Australia are losing jobs, livelihoods and financial stability. For information and services provided by the Australian government, please visit Services Australia.If you are experiencing financial hardship: https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19Seek supportIt’s normal to feel overwhelmed or stressed by news of the outbreak. We encourage people who have experienced mental health issues in the past to:
For those already managing mental health issues, continue with your treatment plan and monitor for any new symptoms.Social contact and maintaining routines can be supportive for our mental health and wellbeing. In circumstances where this is not possible, staying connected with friends and family online or by phone may assist. People Sense also has a dedicated page on its forums about coping during the COVID-19 outbreak.Acknowledge feelings of distress and seek further professional support if required.Coping with stress during this time COVID-19 is an unprecedented event to which people will respond differently. It’s essential that we stay attuned to our own levels of stress, anxiety and concern and also check how our other team members are coping. Click on the following link to read more on ‘coping with stress during this time’.
The development of the COVID-19 virus into a global pandemic has been very swift. The questions and answers below are intended to give employees information about the impact of the virus on the business and the measures that the company is taking in response to the pandemic. Given the rapidly changing nature of an event such as COVID-19, further developments may mean that our response needs to be adjusted with little or no notice in order to protect our people and our business. All employees within Perenti Group must report and do everything that they can to assist in preventing the spread of the COVID-19 virus. If you have any concerns during this time, please raise them with your direct Manager. You can also ask any further questions to the Perenti HSE team at grouphsesupport@perentigroup.com. A summary with the below questions can be downloaded here – FAQs download
If you suspect you may have Coronavirus symptoms or may have had close contact with a person who has Coronavirus, you should contact your doctor or local health service and notify your direct line ManagerFor information on how and when to use a face mask click here.
As at 17 March 2020 there is no blood test available for COVID-19. Testing is done from nasal or oral swabs, there is no requirement for a blood test.
Provided you have no symptoms yes you can return to work. If at any time you feel unwell you should leave work and return home or to camp and follow medical advice of your doctor or medical provider.
Encourage them to return home or to camp and seek the appropriate medical care. Your supervisor will provide you with advice and guidance as to how this will be dealt with at a site level. It will depend on how close a proximity you have been to the infected person and the risk of transfer.
If you suspect that someone has COVID-19 because they have travelled to a high-risk area of been in contact with someone who has the virus or they are showing symptoms, do not return to work. Seek guidance from your doctor or medical provider. Notify your immediate supervisor.
The employee can go to work. However, if the family member becomes symptomatic and requires testing during the 14 days of self-isolation, then the employee may need to self-isolate until the results of the family member’s COVID-19 test is known. If the family member’s test result is positive for COVID-19 the employee will be contacted by their Public Health Unit to advise if they need to self-isolate. A clear line of communication with your immediate supervisor is essential.
If you feel unwell with any or the following symptoms: fever, tiredness, sore throat, shortness of breath and a dry cough, you should stay at home, contact your doctor and your supervisor. In these circumstances, if feeling well enough, employees should work from home where possible until they have been cleared by their doctor. If you have returned from overseas or have knowingly been in close contact with someone who has COVID-19, or in a high-risk area, you must also isolate yourself and remain in quarantine for at least 14 days.
Discuss with your doctor if they recommend you remain away from work, please request a letter stating this so alternative work arrangements can be explored.
For employees who have been requested (and/or authorised) to work from home, the company will pay reasonable out of pocket expenses, where it can be demonstrated that the expense was directly related to working from home. Employees will need to retain receipts and claim expenses back via approval of their supervisor through the Expense Claim processes. The amount paid to an employee will be limited to a total of $250.
If you feel better and no longer have any symptoms, then return to work.
You will be required to take unpaid leave.
You should discuss options with your supervisor.
It is okay to use your personal computer to access Office 365 to undertake your daily work functions. This enables access to your email, OneDrive, Teams, and all other Microsoft applications. Login: https://portal.office365.com. If you require access to specific corporate systems or applications, no access would be available via your personal computer.
We have already implemented systems and infrastructure that support our employees to work remotely. Priority would be given to parents who need to work home due to their children. In the first instance this would need to be discussed with your supervisor to assess the various options.
If you are trying to return to work in a country that has a self-isolation period you should speak with your manager regarding options which could include:
If you reside overseas and your home country has a mandatory quarantining period equal to or greater than the duration of your stay, this means you won’t be able to return in time for your next swing. In this circumstance you need to contact your supervisor immediately to discuss options.
If you are trying to return to work to a state or country that has a self-isolation period you should speak with your manager regarding your options.
All employees will be provided with the relevant information should a client or Perenti make a decision that would impact an employee’s ability to fulfil their work. In this instance we would give employees as much notice as possible.
Yes, employees will be able to access leave entitlements.
In line with current Australian Government advice we strongly recommend that you don’t travel. Employees should monitor the relevant local health advice and if they are required to self-isolate, this should be discussed with your supervisor.
The Department of Health or the Airline will contact you directly if you are deemed to be at risk. If you are not contacted by the Department or Airline, you are deemed to be a low risk, but you still need to monitor your own health. If you develop any cold or flu like symptoms contact your GP and supervisor ASAP.
Your manager will provide you with details and guidance in the event that a workplace or site is closed due to COVID-19.
If you are not showing symptoms (and depending on the applicable enterprise agreement or employment arrangements), options may include:
If you are showing symptoms, then the following options may be available:
The Mining sector has been given a special exemption from border closures and quarantine measures across State boundaries. This is very much a privilege that we should all do our upmost to maintain. This means that you should conduct yourself professionally at all times when transiting through airports. Your direct leader will provide you with the relevant paperwork you need in order to travel – this may include a specific letter confirming your role, destination/site location and duration of your travel. If you have been provided a site access card you should also carry that with you at all times. For more information on this please speak to your supervisor.
If we have someone with a positive COVID-19 diagnosis in our workplace we will work closely with the relevant health authority to ensure employees who have been in contact with that person or are deemed at risk are contacted and isolated as required.
If you can, you should conduct your meetings electronically (eg via Teams). Employees should note that current Government guidelines restrict gathering to two people.
Phishing – to use social engineering to be deceptive or deceive users.The intent of the email is to be deceptive enough to“appear”real and create trust, enticing users to click on a link, perform and action or just “gain more trust”.The example below is a recent phishing attack that occurred at Perenti. In this scenario, the email was sent to an existing employee with a valid email address. It was sent“From” a colleague and copied two other colleagues, thereby creating an element of “trust” or to appear geniune. However, upon closer inspection it is evident the yellow highlighted email addresses are incorrectly represented as “perentigroupse” which is not valid.
This is a phishing email.
It is a good habit to pay close attention to these types of emails, particularly when they are requesting high risk actions be undertaken.
Typographical errors are often big indicators of being a phishing expedition.
Below is an example of a phishing email in which every sentence or so have two words concatenated. Secondly, no legitimate user would send a link to the bank account. The third indicator is the sender provides no contact information other than the name “Al Scogin” and the email address from which it is sent. The goal with this phishing email is to have you click on the link.
Sometimes a link masks the website to which it actually links. If you use your mouse to hover over the link without actually clicking on it, you will notice the full URL of the link’s destination in a lower left corner of your browser.
For example, you may find the words “Click Here!” or “Save 10%” as a hyperlink in an email you receive from a supplier you regularly engage with. If you were to click arbitrarily there is nothing to say whether it is legitimate or not. However, if you hover over the words you will see in the bottom left corner exactly what website URL it will take you to. If it is something other than your trusted supplier website, then it is quite probably phishing.
Here are the most prevalent tell-tale signs of a threatening website and some ways that you can protect yourself:
Things to look for in a secure website are:
Further information is provided by the Australian Government StaySmart Online website – https://www.staysmartonline.gov.au/protect-yourself/recover-when-things-go-wrong/phishing
The Group and its businesses fully appreciate the sacrifices being made across our business to ensure we can keep creating value and delivering certainty to our customers. Our expat and rexpat workforce have gone above and beyond by choosing to stay in country for longer because of the various restrictions in place as a result of COVID-19.
As a business we’ve been working hard to support all our employees during these difficult times and we have introduced a number of initiatives specifically for our expats, to keep you informed, support your safety and welfare and to keep you connected with family and friends.
These initiatives include:
Site and country specific medical evacuation plans:
Keeping you and your families informed:
Thanks again to everyone for their commitment and dedication.
If you become unwell on site you should notify your Team Leader immediately and do not attend the worksite. Return to your usual residence in country/on site. You will need to remain in isolation and seek medical attention. You should discuss options with your leader based on the nature of the illness as to how to proceed with shift pattern. If you are able to stay on site/in country and wish to return to shift, where possible roster patterns can be amended to accommodate this. If you have any concerns during this time please raise them with your direct Manager.
We are doing everything we can to ensure the health and safety of our people around the world wherever they work. We are continuing to work with ISOS and other air passenger charter service providers on options for both commercial and private charter flights. It is important to understand that each individual country’s civil aviation authority establishes the regulations and restrictions on entering and exiting its airspace and we need to work with these restrictions in the current climate. If your require additional information on this you should speak with you manager.
For families needing to contact family members on site in an emergency please use the following contacts:Underground ISG:
Surface ISG:
Expat families can also contact the Perenti HSE team at grouphsesupport@perentigroup.com. This is being monitored and the family will be directed to the right person.
You should discuss your options with your direct Manager.
Should you be willing to work on other sites within the country you’re currently in, we will seek to redeploy you to another site in a suitable available role.
If you have returned to Australia, we will seek to redeploy you within Australia. Unfortunately, due to restrictions of entry imposed by Australian Government, we are unable to offer employment opportunities to non-Australian citizens or permanent residents within Australia at this time. In alignment with the Redeployment Guidelines, we will seek to redeploy you to a role within Australian operations. Available roles may not be like for like – but would be within the expected skill, experience or qualification of the individual.
If a suitable role in Australia is available, this will be provided on a separate contract of employment and be paid in accordance to the rate within Australia for this role. These roles may be offered on a temporary or on-going basis.
You should speak to your direct Manager for more specific detail on this. Employees who remain on site will continue to be paid as per their usual pay.
If you return to Australia you will be required to complete 14 days isolation. You will not be paid for these days. If another role is available, you will commence this work at an agreed date and payment will commence in accordance.
If you are injured or get sick (i.e. you contract COVID-19), you will be eligible to receive income protection insurance subject to normal waiting periods and terms & conditions.
Should you remain in your Host Country Insurance and Medical Evac will still apply. As per usual situation, Medical Evac is based on aircraft availability, the circumstances of the patient’s condition and the restrictions imposed by individual countries.
You will not receive income protection for situations of being prevented from travelling or requirements for quarantine or self-isolation.
Perenti recognises and understands the feelings of anxiety, distress and concern many people may be experiencing in relation to the COVID-19 outbreak and we are working with PeopleSense and Lifeworks Australia to provide support to mental welfare.This service will offer free counselling by mental health professionals for all Perenti Group employees, both online and over the phone. It will also provide information and advice around coping with COVID-19, isolation and connection, workplace and financial hardship, and how best to support the mental health of loved ones. The service will be continually updated with new information, and enhanced with other tools and support, over the coming weeks and months.Perenti’s employee assistance program is open to all our employees as well as their families, including children.For the following Perenti businesses; Ausdrill, AMS, Barminco, BTP Group, Logistics Direct, MinAnalytical, Supply Direct and Well Control Solutions (including Perenti head office employees) please call 1300 307 912 (Australia) or +61 8 9388 9000 (International callers) to book an appointment.For AUMS employees (only) please call Lifeworks Australia on 1300 361 008 (Australia), 0800 155 318 (New Zealand) and +613 9658 0025 (International callers).For more information on the PeopleSense program please visit the following links:
www.peoplesense.com.auEAP Mental health COVID-19 posterEmployee Assistance Program brochure
Perenti has developed the Expat Family Support Guidelines in response to the COVID-19 pandemic and specifically where a number of Expat employees have elected to remain on site in a Host country, in some cases for longer than initially anticipated. The intention of these guidelines is to provide additional support to the families of our Expat employees, who may require assistance around their homes whilst their partners are away for longer than expected. These guidelines provide the basis for the support available, however unique circumstances may arise and these should be dealt with on a case by case basis by the relevant ISG business leader. These services are capped at $1,000 per family. For more full details please download the COVID-19 Expat Family Support Guideline here
This FAQ is intended for expats only. All employees within Perenti Group must report and do everything that they can to assist in preventing the spread of the COVID-19 virus. Below are some queries relating to work options, travel and entitlements.
You should discuss your options with your direct manager. Should you be willing to work on other sites across Africa we will seek to redeploy you to another site in a suitable available role. If you are able to return to Australia, we will seek to redeploy you within Australia. Unfortunately, due to restrictions of entry imposed by Australian Government, we are unable to offer employment opportunities to non-Australian citizens or permanent residents within Australia at this time.
In alignment with the Redeployment Guidelines, we will seek to redeploy you to a role within Australian operations. Available roles may not be like for like – but would be within the expected skill, experience or qualification of the individual.
Yes, should you remain in your Host Country Insurance and Medical Evac will still apply. As per usual situation, Medical Evac is based on aircraft availability, the circumstances of the patient’s condition and the restrictions imposed by individual countries.
If you are injured or get sick (i.e. you contract COVID-19), you will be eligible to receive income protection insurance subject to normal waiting periods and terms & conditions (click here to download the employee protect coverage summary booklet) which should be delegated to Expats only. However, you will not receive income protection for situations of being prevented from travelling or requirements for quarantine or self-isolation.
Employees who remain on site will continue to be paid as per their usual pay.
If you become unwell on site you should notify your team leader immediately and do not attend the worksite. Return to your usual residence in country/on site. You will need to remain in isolation and seek medical attention. You should discuss options with your leader based on the nature of the illness as to how to proceed with shift pattern. If you are able to stay on site/in country and wish to return to shift, where possible roster patterns can be amended to accommodate this.
If you have any concerns during this time, please raise them with your direct Manager. You can also ask any further questions to the Perenti HSE team at grouphsesupport@perentigroup.com. A summary with the above questions can be downloaded here – Expat FAQs.
18/05/2020 – An update from Group MD Mark Norwell
17042020 – An update from Group MD Mark Norwell
04042020 – Message from Group MD Mark Norwell
27032020 – Message from Group MD Mark Norwell20032020 – Message from Group MD Mark Norwell 17032020 – Message from Group CPO Ben Davis 16032020 – Message from Group MD Mark Norwell 13032020 – Message from Group CPO Ben Davis
Coronavirus COVID-19 Social Distancing Guidance Coronavirus COVID-19 Isolation Guidance
Social Distancing Matters Social Distancing Good Hygiene Hand Washing Guide Stop the spread Know the signs Overseas Travel
Centre for Disease: https://www.cdc.gov/coronavirus/index.htmlHealth Direct: https://www.healthdirect.gov.au/coronavirusInternational SOS: https://www.internationalsos.com/client-magazines/novel-coronavirusJohns Hopkins School Infection map: https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6Smart Traveller: https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19Please remember minimising the risk of COVID-19 is everyone’s’ responsibility and we ask employees to keep informed about the virus.
